Enrolling and Making Payments
Get answers about enrolling and making payments.
Get answers about registering or logging into your member account.
Prior Authorization FAQs
Check here first to see if your health service needs preapproval.
Choosing a Doctor FAQs
Get answers about choosing a doctor, specialist, hospital and more.
Get answers about drug coverage and participating pharmacies.
Claims & Health Statements FAQs
Get answers about your claims and monthly health statement.
Get answers about temporary continuation of group health coverage.
Protected Health Information FAQs
Learn what steps you can take to better protect your health information through mobile apps.
Medical Loss Ratio
Learn about Medical Loss Ratio, how it's calculated and how rebates work.