Frequently Asked Questions
Enrolling and Making Payments
Get answers about enrolling and making payments.
Member AccountGet answers about Member
Get answers about registering or logging into your member account.
Prior Authorization FAQs
Check here first to see if your health service needs preapproval.
Choosing a Doctor FAQs
Get answers about choosing a doctor, specialist, hospital and more.
Get answers about drug coverage and participating pharmacies.
Claims & Health Statements FAQs
Get answers about your claims and monthly health statement.