Language
Contact Us

Members

Are You a Returning Shopper?

Call Us

Members

Talk to an advocate
Mon – Fri: 8 a.m. to 6 p.m. ET.

1-800-FLA-BLUE (352-2583)
TTY/TDD: 1-800-955-8770

Medicare Members

Hours: 8 a.m. - 8 p.m. ET, 7 days a week from Oct. 1 - Mar 31, (except Thanksgiving and Christmas). From Apr 1 - Sept. 30, we are open Mon - Fri, 8 a.m. - 8 p.m. ET

1-800-926-6565
TTY/TDD: 1-800-955-8770

Agent Contact Center

Talk to an advocate
Mon – Thurs: 9 a.m. to 5 p.m. ET.
Fri: 9 a.m. to 6 p.m. ET

1-800-267-3156
TTY/TDD: 1-800-955-8770

Employers & Benefit Administrators

Florida Blue Centers

Media Inquiries

Sales Information

Payments

Individual Health and Dental Affordable Care Act (Effective after 1/1/14)

Florida Blue
P.O. Box 660879
Dallas, TX 75266-0879

Individual Health and Dental Plans (Effective before 1/1/14)

Florida Blue
P.O. Box 660295
Dallas, TX 75266-0925

Life Insurance for Individual or Employer Groups

Florida Combined Life Insurance Company
P.O. Box 45132
Jacksonville, FL 32232

Pre-paid Dental Insurance for Individuals or Employer Groups

Florida Combined Life Insurance Company
P.O. Box 211778
Kansas City, MO 64121-1778

Medicare Plans

Florida Blue Medicare
Plan Payments
P.O. Box 660289
Dallas, TX 75266-0289

Ancillary PPO Dental or Vision Insurance for Employer Groups

Florida Blue Group Ancillary
Dept. 1158
P.O. Box 121158
Dallas, TX 75321-1158

Mail (non-payments)

Medicare

Florida Blue Medicare Mail
P. O. Box 45296
Jacksonville, FL 32232-5296

Individual

Florida Blue
P. O. Box 1798
Jacksonville, FL 32231-0014

Note

Medicare Members:
Include the payment slip in the envelop with payment. If you do not have the slip, include the name of the policy holder and the policy number on the check.

Individual/Family Plan Members:
Include the payment slip in the envelope with payment. If you do not have the slip, include the name of the policy holder and policy number on the check. If you are making your first month's payment (or binder payment), also include the name of applicant, application ID and date of birth on your check.

FB CU 001 NF 022020