Contact Us

Call Member Services at 1-800-926-6565 (TTY 1-800-955-8770)

Hours: 8:00 a.m. to 8:00 p.m. local time, seven days a week, from October 1 through March 31, except for Thanksgiving and Christmas. From April 1 through September 30, our hours are 8:00 a.m. to 8:00 p.m. local time, Monday through Friday, except for major holidays.

What resources does Florida Blue offer to help me stay healthy and well?

Helping you live your best life is a priority for us. That's why we offer a variety of programs and services to help you on your road to good health. While some are specific to our Medicare Advantage members, others are open to the community.

HealthyBlue Rewards

Members of Medicare Advantage (Part C) plans from Florida Blue can earn HealthyBlue Rewards when they complete certain preventive screenings and tests throughout the year. It's easy to join, easy to earn and easy to redeem rewards!
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Florida Blue Centers

We offer a wide range of wellness programs at your local Florida Blue Center and online that are available to everybody in the community, not just our members. Programs include nutrition, weight management, exercise, cholesterol, diabetes, pre-diabetes, heart health, stress management and more.
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Community Specialists

Our Community Specialists at our Florida Blue Centers help make life easier, one day at a time for all members of the community. They can help you find resources like food and housing programs, transportation services, financial assistance, military and veteran services, and behavioral health care and programs. You can call them at 1-877-352-5830 Monday through Saturday from 9 a.m. to 4 p.m.
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SilverSneakers(R) is a fitness and wellness program offered at no additional cost to our Medicare Advantage (Part C) members that helps you get active, get fit, and connect with others. The program is designed for all levels and abilities and provides access to online and in-person classes, fitness locations and health and wellness discounts. SilverSneakers is also available to our Medicare Supplement members for an additional monthly premium.
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Live Fitness Classes

Stay in shape and feel great with fitness classes Monday through Thursday on Facebook Live. Join us from the comfort and safety of your home.
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Live Health Webinar

From health education, to live chats with doctors and dietitians, we offer monthly live webinars to help keep you informed.
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Blue365® discounts

Blue 365(R) is a health and wellness discount program offered to all of our Florida Blue Medicare members. You can get year-round discounts on gym memberships, fitness gear, eye wear, healthy travel and eating options and more. 
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Last Updated: 10.01.2023