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Federal Employee Program

Florida Blue is the servicing agent for the Federal Employee Service Benefit Plan, the Blue Cross and Blue Shield Federal Employee Program® (FEP). This is a fee-for-service plan with a preferred provider organization (PPO) sponsored and administered by the Blue Cross and Blue Shield Association and participating Blue Cross and Blue Shield Plans such as Florida Blue. Health care benefits are available to federal employees, retirees, surviving spouses and eligible dependents.

FEP contract numbers begin with the letter “R” followed by eight numeric digits. The preferred provider network for FEP is Preferred Patient Care. FEP offers three nationwide options for federal employees and retirees (Standard Option, Basic Option and Blue Focus).

For additional information about FEP, click on the buttons below and visit You can reach our FEP Customer Service at (800) 333-2227. Other important phone numbers can be found here.