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We are committed to developing relationships with physicians and health care providers that help improve the coordination and quality of care for all of our members.

  • Care Gap Reminders

    Make sure your patients receive their recommended care including annual and periodic preventive screenings in a timely manner. In Availity, you will see important patient care reminders when checking our members’ eligibility for care and services. Care reminders will be based on clinical and administration information1 previously sent to us.1Information may not always be complete or accurate. Care reminders are never a substitute for professional judgement.

    Quality & Efficiency Reporting Portal Tool (QERP)

    The Quality & Efficiency Reporting Portal (QERP), located in Availity under Florida Blue’s Passport web portal, allows primary care physician practices a way to compile data, identify cost, quality, and utilization and administration improvement opportunities. It is important for practices to review this information regularly as it impacts their patient population, incentive opportunities for closing patient care gaps, and more. Utilization of the QERP tool is aligned to participation in the Medicare Advantage network and BlueMedicare Provider Quality Bonus program. For information about our BlueMedicare Provider Quality Bonus Program visit the Florida Blue Passport web portal at For QERP educational training, contact your network manager.