State of Florida Employees

We’ve reserved this section of our website to provide you with the information and resources you need to take complete advantage of your health plan benefits. Your plan offers you the freedom to choose any doctor and hospital for care.

Maximize your benefits, and free yourself from claims filing and balance billing, by choosing “Preferred Patient Care” (as seen on your member ID card) within Find a Doctor to view physicians and providers who participate in the provider network specifically for State Employee plans.

Teladoc (telehealth) Visits — Services for Primary Care Benefits through Dec. 31, 2021

Access Teladoc 24/7 with a $0 copay. Doctors will listen, diagnose, prescribe medication, and refer to another location for care, if determined to be medically necessary. First set up a Teladoc account, this will include providing some general medical information as well as any medications you are taking and the names of your current physicians or providers.  Click here  to begin the registration process or download the Teladoc app from the Apple App or Google Play stores, Click here for information on the app. Teladoc is available in English and Spanish. For questions, call Teladoc at 800-835-2362.

Virtual (telehealth) Visits — Services for Primary Care Benefits through Dec. 31, 2021

Your current in-network or out-of-network provider may also conduct visits through an audio-visual (telehealth) method. Just ask your provider if he or she provides virtual visit services and if your primary care service is suitable for a virtual visit. For more information on telehealth virtual visits, call Florida Blue Customer Service at 1-800-825-2583.

To learn more about the telehealth benefits, please visit the Division of State Group Insurance website by clicking here.

Plan Forms and Brochures

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Florida Blue
P.O. Box 2896
Jacksonville, FL 32232-0079
Visit a Center near you or call 1-877-352-5830.
Change of Address or Questions Regarding Enrollment/Eligibility
People First
1-866-663-4735 or online.
Report Fraud & Abuse
1-800-678-8355 or online.