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Questions about COVID-19 vaccines? Call our Hotline: 877-352-5830


Talk with a Florida Blue Center nurse one-on-one for personalized support and answers to your questions. We're here for you Monday through Friday, 9 a.m. to 7 p.m., and Saturday, 9 a.m. to 4 p.m. even if you're not a Florida Blue member.

Safety is a top priority

Vaccines are developed under strict guidance from the U.S. Food and Drug Administration (FDA). They are thoroughly reviewed for safety and effectiveness before they receive emergency use authorization (EUA) from the FDA. The COVID-19 vaccines are tested on individuals of different ages, races, and ethnicities, as well as those with different medical conditions. And the FDA and the Centers for Disease Control and Prevention (CDC) are continually monitoring the safety and quality of authorized vaccines. As with any vaccine, you should talk to your doctor about its safety and effectiveness for you.

Who is eligible for the vaccine?

Vaccine eligibility includes people 5 and older. Visit vaccine.gov to find locations near you. Or check your neighborhood pharmacies for availability.

Currently, there are three brands of vaccine available, Pfizer, Moderna and Johnson & Johnson. If you receive either the Pfizer or Moderna vaccines, you'll need to have two doses of that vaccine in order to receive the highest level of protection. People 16 and over can get a booster shot six months after completing their primary COVID-19 vaccination series.

  • Teens 16-17 years old can get a Pfizer COVID-19 vaccine booster.
  • Adults 18 years and older can get any of the COVID-19 vaccines authorized in the United States. When you get the first dose, you will be told when to come back for the second and booster doses.

If you are 18 or older and received the Johnson & Johnson COVID-19 vaccine as your primary vaccination at least 2 months ago, then you may receive a booster dose of any of the currently available COVID-19 vaccines. 

The CDC recently endorsed updated recommendations made by the Advisory Committee on Immunization Practices (ACIP), expressing a clinical preference for individuals to receive an mRNA COVID-19 vaccine (Pfizer and Moderna) over Johnson & Johnson’s COVID-19 vaccine. ACIP reaffirmed that receiving any vaccine is better than being unvaccinated. Individuals who are unable or unwilling to receive an mRNA vaccine will continue to have access to Johnson & Johnson’s COVID-19 vaccine. For more information, click here,

COVID-19 Vaccine: Myths vs. Facts

With COVID-19 vaccines now available, you probably have questions. We're here to help separate the myths from the facts so you can make the best decision for you or a loved one.

Fact: You can't get COVID-19 from the vaccines. It's impossible. But you may feel some side effects for a day or two. You may have pain, including pain and/or swelling in the arm where you got the vaccine, a low-grade fever, chills, tiredness, headache or muscle aches. These side effects may hit you even harder after you receive the second dose of the vaccine and after your booster. But don't worry. These are normal signs that the vaccines are working and building protection to the virus.

Fact: Thanks to existing infectious disease research, along with increased financial support and focused scientific efforts, the vaccines were developed quickly. Vaccines only receive emergency use authorization from the FDA when they've determined that the expected benefits outweigh any potential risks. Plus, the vaccines have been tested on a diverse group of people. Adults of all races, ages, cultures and ethnicities, as well as those with underlying health conditions, were included in the clinical trials.
The Pfizer vaccine has now received full approval from the Food and Drug Administration for individuals 16 years of age and older.

Fact: The COVID-19 vaccines use a substance called mRNA. It helps your body make large amounts of antibodies. These antibodies help protect you from the virus. mRNA vaccines do not interact with a person's DNA because the mRNA does not enter the nucleus of the cell. Once the mRNA does its job, your cells break it down and get rid of it.

False: Even if you've had COVID-19, experts still recommend getting vaccinated to make sure you're protected long-term. It's still not clear how long natural immunity lasts if you've been sick and recovered or tested positive but didn't have symptoms. Everyone is different, and the vaccines will only increase your ability to protect yourself and those around you.

Fact: While there have been a few reports of severe allergic reactions to the COVID-19 vaccines, not only are these instances extremely rare, but they are also easily treated. That's why you'll be asked to stay for 15–30 minutes after you get your vaccine so you can be watched to make sure you don't have a reaction. If you've had a severe allergic reaction in the past, talk to your doctor for reassurance that the vaccine is safe for you.

Fact: There is currently no evidence that supports the claim that getting vaccinated will cause problems with a woman's fertility. If you are pregnant, or plan on becoming pregnant, your doctor may still recommend that you be vaccinated. It's important to talk to your doctor about what's right for you.

Fact: The vaccine protects you from serious illness if you're exposed to the virus, but you may still spread it to others around you who have not been vaccinated. It's important to continue to wear a mask, wash your hands and watch your distance. And keep in mind that even if you're wearing a mask, you should still get vaccinated. The vaccine and our continued vigilance are the best defenses against COVID-19.

Fact: The vaccines do not contain any form of microchip or device used for tracking people or gathering personal information. This myth started after a social media video containing altered and out-of-context interviews went viral.

Fact: It won't. However, it's possible to be become ill from exposure to other viruses. It's best to fully protect yourself by getting recommended vaccines like the flu vaccine or the COVID-19 vaccine and to stay away from people who are sick.

Fact: Vaccine eligibility includes people age 5 and older. Vaccines are readily available. If you have questions about where to get your vaccine, contact your doctor's office, your pharmacy or your local health department. 

Receive the COVID-19 Vaccine at a $0 Cost Share


Florida Blue members with employer health plans, individual plans and Medicare Advantage plans will be able to receive the COVID-19 vaccination at $0 cost share.

Please note: Some grandfathered plans may have a cost share for preventive benefits. Please check your plan benefits.

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Additional Resources

If you need help finding your local department of health or need information on the vaccine distribution, visit the Florida Department of Health website. Use their vaccine locator to find a site near you. Plus, FDOH also has a pre-registration site where you can schedule your COVID-19 vaccination. You can also call and pre-register click here for a list of vaccine hotline phone numbers by county.

If you need further assistance, please reach out to us at 1-877-352-5830 to talk with one of our local Florida Blue Nurses or Community Specialists directly.

Until you are fully vaccinated, continue to wear a mask, wash your hands and watch your distance. The vaccine and continued vigilance are our best defense against COVID-19.

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