Feeling worried? Help is just a phone call away.
Our locally based nurses, community specialists and service specialists are here to help. Our team can answer questions about COVID-19 vaccines or testing site locations, community resources, navigating the health care system, plus connect you to valuable community services and solutions right in your neighborhood to help fill gaps, whether you’re a member or not, with finding food, utility and rent assistance, and many other types of relief programs. Call us if we can help: 1-877-352-5830, TTY 711.
In partnership with New Directions Behavioral Health, you can talk to specially trained behavioral health counselors 24/7 at no extra cost, even if you aren’t a member. You can speak with them about stress you may be feeling by calling the toll-free help line at 1-833-848-1762.
Please note: The counselors will not be able to assist you with questions about COVID-19 testing, treatment or give a referral for a COVID-19 test, so please call us at 1-877-352-5830, TTY 711 for help with those questions. If you’re seeking a referral for the coronavirus test, please consult with your local doctor by phone or the Florida Department of Health’s 24/7 COVID-19 call center at 1-866-779-6121 for a referral and local COVID-19 testing locations.