Feeling worried? Help is just a phone call away.
While we’ve transitioned our walk-in Florida Blue Centers to virtual support and services, our locally based nurses, community specialists and service specialists are just a phone call away. Our team can still answer questions about COVID-19 or testing site locations, community resources, navigating the health care system, plus connect you to valuable community services and solutions right in your neighborhood to help fill gaps, whether you’re a member or not, with finding food, utility and rent assistance, and many other types of relief programs. Call us if we can help: 1-877-352-5830, TTY 711, or click here to learn more.
In partnership with New Directions Behavioral Health, you can talk to specially trained behavioral health counselors 24/7 at no extra cost, even if you aren’t a member. You can speak with them about stress you may be feeling by calling the toll-free help line at 1-833-848-1762.
Please note: The counselors will not be able to assist you with questions about COVID-19 testing, treatment or give a referral for a COVID-19 test, so please call us at 1-877-352-5830, TTY 711 for help with those questions. If you’re seeking a referral for the coronavirus test, please consult with your local doctor by phone or the Florida Department of Health’s 24/7 COVID-19 call center at 1-866-779-6121 for a referral and local COVID-19 testing locations.