Language
Contact Us

Health information, safety tips, health insurance education, and more to help you care for the ones you love.

  • Prevent falls
    A simple fall can change your loved one’s life - like tripping on a rug or slipping on a wet floor. A fall could lead to breaking bones, which can be the start of more serious problems, such as a trip to the hospital, injury, or even disability. You can help your loved one prevent falls by doing the right exercises, making their home safer, getting regular health checkups, and more. 
    Here are a few tips to avoid falls:
    •    Stay physically active
    •    Have your vision tested
    •    Know medication side effects 
    •    Get enough sleep
    •    Stand up slowly
    •    Avoid walking on wet surfaces
    •    Wear shoes that fully support your feet - non-skid, rubber-soled

  • Brain health
    Many older adults worry about memory loss and thinking abilities as they age. Can it be prevented? Visit the National Institute on Aging to learn latest research on cognitive health. Learn more

  • Medication management
    Medication Therapy Management (MTM) is a Medicare designed program to help for Florida Blue Medicare members get the best results from their medications through the guidance of a trained provider. Learn more

Be legally prepared to access health information

Consent for Release Access Health Information

Throughout your caregiving journey there may be times when you need access to your loved one’s health information. Your loved one will need to give us permission for you to access their health plan and make decisions on their behalf.

  • Protected health information

    Florida Blue members can authorize a loved one to have access to their claims and coverage information by submitting a Consent for Release of Protected Health Information (PHI). Download form

  • Appoint a representative

    Florida Blue members have the right to appoint a representative who may act on their behalf in exercising his or her right during the determination of an exception, appeal, or grievance. Download form

  • Advance directives

    An advance directive describes the kinds of medical care a person wants to have if something happens to them and they can't speak for themself. There are several types of advance directives recognized in the state of Florida, including a Living Will, a Health Care Surrogate Designation and an Anatomical Donation. Visit the Florida Agency for Health Care Administration to learn more.

Caregiver help is a phone call away.

Medicare Advantage members can get advice through Carallel. Log in to My Health LinkTM or call them at the number below.

Caring for a Florida Blue member?

Access helpful tools and resources to help manage your loved one’s plan.