You said what?
You would never walk into a local car dealership and say, “Hey, that’s a nice one. What colors does it come in?” The average car buyer spends hours test driving and researching on the internet, as well as talking to neighbors and friends about cars they have purchased.You need to educate yourself. Do you know what should be included in a good routine checkup? If not, look it up. WebMD is a great resource for medical information written in layman’s terms. member account. Check to see how your current - or new - physician ranked by logging into the online provider directory. Let other members' experience be your guide! Step 4: Do not allow yourself to be rushed. If your doc did not schedule enough time to discuss all your issues or is called out to an emergency, reschedule a follow-up visit for another time. Some patients have a laundry list of issues and 15 minutes is just not going to be enough time to address them all appropriately. Step 5: Have your “to-do’s”. Make sure when the visit is over you clearly understand: • When is my next appointment? • Did I get the prescription refills I needed? • Did I ask about side-effects for any new meds I’ve been placed on? • Did my doc order a test? Do I know where to get it? When to get it? And did he/she give me a script for it? • Do I need to see a specialist? • What do I need to do? (exercise, stop smoking, etc.) Remember that bringing a pad of paper and a pen to your visit is your best defense against a faulty memory. Members can also go digital and create their own online directory of their physicians by logging into their Florida Blue member account. Of course, no relationship is perfect, but if you were happy with your visit and appreciate what your physician has done for you, by all means, tell him/her “thank you”. Maybe take a moment or two to rate him or her and write your own review! Don’t assume that because I am a physician, my doctor visits are much different from yours. I bring in questions, lists of meds and articles off of the internet. Oh, I also usually bring a little gift once or twice a year because anyone who can deal with me deserves a treat!
Filed under: Mind/Body/Soul
Dr. Carmella Sebastian is Florida Blue’s Vice President of Medical Affairs. In this role, she is responsible for leading the development of an integrated clinical strategy to improve members’ health and well-being while creating and implementing a market-facing strategy to best represent the company’s clinical interests and mission. She, her husband Louis and two daughters call Tampa home. Find her on Twitter @Dr_Carm or visit her website, http://www.drcarm.com/.