Contact Us


Are You a Returning Shopper?

April 27, 2021

Want to print out your own list of doctors in your plan and area? Or receive a printed Evidence of Coverage or covered prescription drug list (formulary) in the mail? If you’re a Florida Blue Medicare Advantage member, you can get started right in My Health Link™ at

Here’s how to create your personalized list of doctors:

  • Log in to My Health Link at
  • Select Find Care, and choose Create Custom Directory from the dropdown menu. 
  • Select your plan from the dropdown menu.
  • Choose your region and county.
  • Choose the provider types you want to include.
  • Download your directory!

Here’s how to get your Evidence of Coverage (EOC) or prescription drug list (formulary) mailed to you:

  • Log in to My Health Link at
  • Select My Plan, then choose Request EOC/Formulary. 
  • Then, choose which document you want to receive and for what year.
  • Then click Request Document.

Never used My Health Link before? It’s easy! Here’s how to get started:

  • Have your Florida Blue Medicare member ID card available
  • Visit
  • Click Log in
  • Select New Member Registration and enter your information (including your member number from your Member ID card) to create an account

Need help with My Health Link or creating a custom directory? Just call our Florida Blue Medicare member services team at 1-800-926-6565. TTY users, please call 1-800-955-8770. We are open from 8 a.m. to 8 p.m. local time, seven days a week from October 1 through March 31, except for Thanksgiving and Christmas. From April 1 through September 30, we are open Monday through Friday, 8 a.m. to 8 p.m. local time.