Getting Your Health Safely Back on Track

Posted on Jun 25th 2020 by Florida Blue

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Now more than ever, it is critical that you continue to make your health and wellbeing a top priority. As the state continues to reopen and we adjust to our “new normal,” remember there are ways to receive the care you need safely.

Log in to My Health Link (your member account) at Check your health and wellness reminders. See if you have any open health activities eligible for earning HealthyBlue Rewards. Then call your doctor for an appointment to review your health goals together.

Complete your Annual Wellness Visit

If you have a Primary Care Doctor (PCP), call them to discuss the best way for you to get your Annual Wellness Visit and any other services you may need. Many Florida Blue Medicare providers offer virtual care over the phone or computer. Ask your doctor if they offer these visits. They are a great way to monitor your health without leaving your home.

And, we’re waiving the cost sharing for in-network primary care and behavioral health-related office, outpatient and telehealth visits through December 31, 2020. You can also continue to take advantage of $0 cost sharing through Teladoc, our telehealth partner.

Need a primary care doctor?

Log in to My Health Link at Click “My Care Team,” then “Choose a Primary Care Doctor.” Or call Member Services at 1-800-926-6565 (TTY: 1-800-955-8770). We can help connect you to a doctor, another health care provider, or to one of our care programs.

Continue to protect yourself

Even though much of the state has reopened, it’s important that you continue to protect yourself. To reduce your risk of being exposed and to help stop the spread of COVID-19, consider these standard precautions below:

  • Wearing a mask: Wear a cloth mask that covers your mouth and nose when you must leave your home.
  • Social distancing: Stay out of crowded places, avoid group gatherings of more than 10 people and maintain at least 6 feet of distance from others.
  • Washing your hands: Use soap and water for at least 20 seconds, especially after using the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • Not touching your face: Avoid touching your eyes, nose and mouth with unwashed hands.
  • Using a tissue: Cover your cough or sneeze with a tissue, then throw the tissue away in a lined trash can.

Remember, if you or a family member is experiencing a mild to severe cough or difficulty breathing, or if you have a combination of at least two of the following symptoms: fever, chills, repeated shaking with chills, muscle pain, headache, sore throat and new loss of taste or smell, call your doctor right away. They’ll let you know whether to visit the office or if you can have a virtual visit with them.

If they determine you do need to be tested, we want to make it as simple as possible for you.

Through August 1, the test is $0 for all members, and we're waiving the cost-sharing for all covered services for the treatment of those with a positive COVID-19 diagnosis. There are currently no FDA-approved vaccines or medications for the outpatient treatment of COVID-19. However, if FDA-approved vaccines or medications become available, they'll be covered based on your benefit plan.


Visit for more information and resources on COVID-19.



Filed under: Medicare  

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