Florida Blue Lifts Medication Refill Limits, Encourages Health Care Hurricane Prep

Posted on Aug 29th 2019 by Florida Blue

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As Hurricane Dorian approaches the state, Florida Blue is temporarily allowing members in all Florida counties to get an early refill of their medications. Through September 28, Florida Blue members can get a 30-day emergency supply of medication from in-network pharmacies. Members who go to an out-of-network pharmacy may not be able to fill their prescriptions early.

What if I can’t access my doctor due to closures or evacuations?

Because of Hurricane Dorian, members may have trouble accessing their regular doctors due to evacuations to another region, closures or other factors. Florida Blue has a very large network of physicians and other providers throughout Florida, and throughout the U.S. through the Blue Cross and Blue Shield network. Members can use the Florida Blue website or mobile app, or call Florida Blue, for help finding care at an alternative participating provider.

Where can I get questions answered?

Members with questions, concerns or needing assistance during this time should call the toll-free number on the back of their membership card. Florida Blue has customer care staff in Florida and outside the state of Florida available to respond to member concerns.

There are more than 20 Florida Blue Centers located in neighborhoods across Florida. Anyone wishing to speak to someone face-to-face about coverage and care can visit their local Florida Blue Center for assistance. Social workers at centers can assist anyone with accessing care and connecting them with other resources in the community to support them. To find the Florida Blue Center near you, visit www.FloridaBlue.com or call 877-352-5830.

What health care preparations should I make for Hurricane Dorian?

Florida Blue encourages anyone who may be impacted by Hurricane Dorian to ensure they have an adequate supply of any necessary over-the-counter or prescription medications. It is best to have a two-week supply on hand.

  • Place medications in a water-tight container.
  • Stock extra medical supplies used on a regular basis such as blood testing strips or oxygen tanks.
  • Keep a list of all medications, dosages and prescribing providers with other important documents in a safe, dry location.
  • Keep a copy of your health insurance cards and doctor’s orders and/or style and serial numbers of medical supplies you may use.
  • Make a medical contact list with phone numbers for your doctors, pharmacy, medical facilities and other providers.
  • Prepare or restock a first aid kit. Make sure nothing in it has expired. The first aid kit should include items such as antihistamine (oral and creams), ace bandages, adhesive bandages of all sizes, antibiotic cream, anesthetic spray or lotion, exam gloves, tweezers, non-adhesive pads and adhesive tape. Also make sure you have items such as sunscreen, aloe and bug repellant on hand.
  • Have ice available for medications that must stay refrigerated (such as insulin). Consult with your doctor and/or pharmacist about storage requirements for your medication before the storm.

About Florida Blue

Florida Blue, Florida’s Blue Cross and Blue Shield company, has been providing health insurance to residents of Florida for 75 years. Driven by its mission of helping people and communities achieve better health, the company serves more than 5 million health care members across the state. In total, Florida Blue and its affiliated companies serve 27 million people in 35 states. Headquartered in Jacksonville, Fla., it is an independent licensee of the Blue Cross and Blue Shield Association.


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