Options for getting care
Save time, money, and stress by knowing where to go for care.
Contrast Accessibility
Animation Control
Contact & Help
Contact UsJacksonville Center
Search
Quick Search
Save time, money, and stress by knowing where to go for care.
In a life-threatening situation, always head to the ER.
You can get treated quickly for illnesses like the flu, upper respiratory infections, colds, strep throat, urinary tract infections (UTIs), migraines, low back pain/strains and minor burns at a lower cost than the emergency room by going to one of the following:
Start with your primary care doctor (PCP).
Regular checkups with your doctor can help manage illnesses and keep you healthy. If you don’t have a PCP, learn more about our in-network doctors and Value Choice Providers.
If you aren’t able to see your primary care provider, consider virtual care.
If those options aren’t available, go to your nearest urgent care center (UCC). To find an in-network urgent care center (UCC) near you, click here. They offer:
When necessary, go to an Emergency Room (ER)*. In a life-threatening emergency, always call 911 or go to the nearest ER.
|
Cost |
Time |
Severity |
VIRTUAL VISIT |
●○○○ |
●○○○ |
●○○○ |
Best for: colds, minor cuts, cough, wheezing, sore throat, headache or migraine, mild allergies, fever, skin rash, anxiety, depression. |
|||
DOCTOR’S OFFICE |
●○○○ |
●●○○ |
●○○○ |
Best for: asthma, minor burns, nausea, urination problems, back pain, minor injuries, suspected flu, sinus infection, behavioral health, conjunctivitis or other eye irritation. |
|||
URGENT CARE |
●●○○ |
●●●○ |
●●●○ |
Best for: joint/muscle pain or injuries, nausea or diarrhea, respiratory issues, bites, cuts, concussion screening, stitches, asthma attack, X-rays, and suspected strep throat or bronchitis. |
|||
EMERGENCY ROOM |
●●●● |
●●●● |
●●●● |
Best For: difficulty breathing or shortness of breath, chest pain or upper abdominal pain or pressure, signs of a possible heart attack or stroke, seizures, severe swelling or hives, severe burns, sudden blurred vision, fainting, sudden dizziness, persistent vomiting or diarrhea, and suddenly being unable to speak, see, walk, move, comprehend or loss of consciousness. |
Learn more about your options and what to consider when choosing where to go for care in the video below.
*Going to an ER for non-emergency care can be very costly. You could save time and money, and help reduce your stress, by starting with your Primary care doctor, using virtual care or going to a local Urgent Care Center (UCC).