Re-admission prevention nurses are available during or after to help you understand your discharge plan and coordinate any needs. We will help you maximize your benefits and use all available services including help with coordinating home care visits, durable medical equipment, medication management, transportation and other needed community services. Dedicated registered nurses, licensed clinical social workers and community health workers, registered dietitian, respiratory therapist and diabetes specialist are available to assist you and support your loved ones.
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The Complex Care Program is a self-management support program for members with chronic conditions. It uses intensive coaching to help members achieve a higher level of wellness and independence.
The Catastrophic Care Program is a customized, telephonic outreach program designed for members with catastrophic complex injuries or diagnoses.
The General Case Management Program is to support members by providing education for self-management of their condition. This program is not diagnoses specific.
Our clinical specialists and health coaches are available to help you live a healthier life.
• Reduce your A1C – Meet with our Diabetic Educator and Registered Dietitian Nutritionist to learn how to better manage your diabetes.
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• Breathe better and sleep better – Meet with our Respiratory Support Team to learn about proper use of inhalers and breathing equipment.
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• Achieve your healthy weight and live your best life – Meet with our Certified Health Coaches. Our team is specially trained to educate and support your weight-related goals, exercise goals, smoking cessation or any other health-related goals.
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Your mental health is just as important as your physical health. Your Florida Blue Medicare plan includes support from a team of behavioral health and mental health clinicians who will help you get the care you need to be your best self.
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Certified Community Health workers will come to your home and help you get connected to local community resources.
Our Kidney Health Management program offered through Healthmap identifies chronic kidney disease (CKD) early.
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Advance care planning can impact people of all ages, at varying stages in their lives and health care journeys.
Call 1-800-955-5692 with your member ID card and press option 2 for Case or Disease Management.
Eligible members receive medication education to help obtain better results.
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