Need a Lyft to your doctor’s appointment? Florida Blue has you covered.

July 31, 2026

Maria knew she needed her annual wellness checkup. She’d been meaning to schedule it for months. But without reliable transportation — no car and the nearest bus stop was a 20-minute walk away — finding a ride there was difficult. So, she waited and worried, until a health issue that could have been caught early became something much more serious.

Don’t let transportation keep you from care

Maria's situation isn't unique. In fact, nearly 6% of Americans miss medical appointments each year due to lack of transportation.¹These missed appointments can have big impacts on your health. A recent study by the journal, Transportation Research Interdisciplinary Perspectives, found that transportation barriers like Maria’s keep millions of families each year from getting the care they need.²

Florida Blue members get a ride to their doctor at no extra cost

That’s why Florida Blue works with Lyft,* a ridesharing service, to help members get to their medical appointments. Eligible members 18 years or older can request one ride per year to their doctor’s office at no extra cost (up to $25 each way).

Here’s how to request your ride with Lyft:

1. Log in to your member account.
2. Request a promo code.
   How you request your code depends on your plan type:

• If you purchased your plan through the Individual Marketplace, visit the Rewards Center in your member account.
• If you purchased an individual or family plan before 2014, visit the Better You Strides dashboard in your member account.

Already working with a Florida Blue Care Team nurse? They can provide additional information and assistance to help you request a ride when you need one. 

Get more from your plan

Lyft is just one of the ways Florida Blue is making healthcare more accessible. In addition to helping thousands of members with transportation assistance each year, many plans include:

• Annual wellness checkups, including covered vaccinations, lab work, and screenings, for as low as a $0 copay.
• Extra perks and health programs for no extra cost.
• Reward opportunities through the Better You Strides Rewards program.

Transportation shouldn’t stand between you and your health. Florida Blue is committed to removing barriers so our members can focus on what's important: staying healthy. 

Sources:

¹Centers for Disease Control and Prevention: Lack of Reliable Transportation for Daily Living Among Adults

²ScienceDirect: How do transportation barriers affect healthcare visits?

*One (1) Lyft ride available to eligible members 18 years or older up to $50 round trip (up to $25 per one-way trip), subject to terms and conditions. Lyft is an independent third party that provides transportation services. This is not available to Medicare members.