Florida Blue will manage the day-to-day operations of your FHCP Medicare plan starting January 1, 2027. Your plan name won’t change, but you will notice some changes like the Florida Blue Medicare logo on your materials, a new member ID card, and a different member website experience.
Both Florida Blue Medicare and FHCP are part of the GuideWell family of companies. We're making this change to improve your experience and better serve you. FHCP remains committed to delivering high-quality care — while Florida Blue Medicare will offer more comprehensive support, and powerful tools to enhance your healthcare journey.
This change takes effect on January 1, 2027.
We understand you may have questions, and we're here to help you through this change. Our goal is to make this transition as seamless as possible and provide additional value to you.
Information about 2027 plans were mailed in late September. Members with FHCP plans that will be offered through Florida Blue Medicare next year received an Annual Notification of Change. This document outlines changes to your benefits and coverage for 2027 and what you can expect. If you did not receive this information, contact Florida Blue Medicare’s Member Service team at at 1-800-926-6565 (TTY: 711).
Florida Blue Medicare will also send you other information throughout the fall to help you understand your 2027 plan. Take time to review your materials. You can also schedule a one-on-one meeting with your agent to discuss your coverage, and we’ll also be hosting member meetings so you can get your questions answered.
Unfortunately, CMS does not allow us to talk about plan changes prior to October 1, for the upcoming new plan year. This includes discussing plan-specific benefits, premiums, and cost-sharing with current members.
Yes, FHCP Medicare members can still see their FHCP staff doctors and will also be able to get services at FHCP clinics, labs and pharmacies. FHCP will continue to provide the high-quality coverage you’ve come to expect. This change allows FHCP to focus even more on providing personalized care to their patients.
While the Florida Blue Medicare and FHCP networks differ, you can continue receiving high-quality, compassionate care from FHCP staff doctors — plus new doctors and facilities close to your home. If your doctor isn’t in our network, we’ll let you know before the end of the Annual Election Periodby mid-October so you can make the best decision for your healthcare needs.
To find a doctor who is in network for your 2027 FHCP plan,
1. Select Find a Doctor
2. Add your zip code in the location field
3. Choose your FHCP Medicare plan name from the list
4. Add a provider, facility or condition or choose a provider type from the options.
No. FHCP has been making planned changes to how and where they deliver care. That may mean consolidating locations, adjusting schedules, or streamlining their behind-the-scenes operations. All this is done so they can keep the best parts of what they do — focusing on caring for your health and well-being, and investing more in access and quality.
Florida Blue Medicare and FHCP are both committed to making sure this transition is as easy as possible for you.
If you have questions or need help with your 2026 FHCP plan, set up a personalized care navigation session with the FHCP Member Service team.
• Schedule an appointment
• Call: 1-833-866-6559 (TTY: 1-800-955-8770)
• Email: memberservices@fhcp.com
FHCP’s member service team is available from 8 a.m. to 8 p.m., seven days a week from October 1 through March 31, except for Thanksgiving and Christmas. Their hours are 8 a.m. to 8 p.m., Monday through Friday April 1 through September 30, except for major holidays.
Your Annual Notification of Change (ANOC) was mailed the end of September. This document outlines your plan for 2027. If you haven’t received this mailing, call Florida Blue Medicare’s Member Service team.
If you still have questions about your plan after reviewing your ANOC, we encourage you to:
• Schedule a one-on-one meeting with your agent to discuss your healthcare needs and coverage.
• Join one of our online or in-person Maximize Your Medicare member meetings.
• Call Florida Blue Medicare Member Services at 1-800-926-6565 (TTY: 711).
We are offering meetings both in person and online in October and November. You can find dates and times on our event search tool. Type Maximize Your Medicare into the Search event box. Then add your Zip code and county to find events near you.
Your new Florida Blue Medicare member ID card will be sent in late December as part of a welcome package, so that you have the information you need to start your Florida Blue Medicare coverage off on the right foot.