Contact Us

Call Us

Members

1-800-FLA-BLUE (352-2583)
TTY/TDD: 1-800-955-8770


Florida Blue Centers

1-877-352-5830
TTY/TDD: 1-800-955-8770


Medicare Members

Mon. - Fri. 8 a.m. - 8 p.m.
1-800-926-6565
TTY/TDD: 1-800-955-8770

 
Physicians & Providers

1-800-727-2227


Agent Contact Center

1-800-267-3156
Statewide Sales Offices


Employers & Benefit Administrators

1-866-946-2583


Media Inquiries

1-904-905-7864

24-Hour Member Services

No waiting. See a list of services.

Call our Automated Assistant at 1-800-352-2583 or log in to your Member Account.

Sales Information

Individual and Family Plans

Call 1-877-465-1125 or
Get a Quote »

Medicare Plans

Call 1-877-465-1125 or
Get a Quote »

Group Sales

Call 1-800-955-2227


Mail Us (No Payments)

Medicare

Florida Blue Medicare Mail
P. O. Box 45296
Jacksonville, FL 32232-5296

Individual

Florida Blue
P.O. Box 1798
Jacksonville, FL 32231-0014


Report Fraud and Abuse

Report Fraud and Abuse Online
Report Fraud and Abuse by Mail

Contact the Florida Blue Special Investigation Unit at 1-800-678-8355.

Payments

Medicare Plans

Florida Blue Medicare
Plan Payments
P.O. Box 660289
Dallas, TX 75266-0289

Individual Health and Dental Affordable Care Act Plans
(Effective after 1/1/14)

Florida Blue
P.O. Box 660879
Dallas, TX 75266-0879

Individual Health and Dental Plans
(Effective before 1/1/14)

Florida Blue
P.O. Box 660295
Dallas, TX 75266-0295


Pre-Paid Dental Insurance for Individuals or Employer Groups

Florida Combined Life
Insurance Company
P.O. Box 211778
Kansas City, MO 64121-1778

Life Insurance for Individual or Employer Groups

Florida Combined Life
Insurance Company
P.O. Box 45132
Jacksonville, FL 32232

Ancillary PPO Dental or Vision Insurance for Employer Groups

Florida Blue Group Ancillary
Dept. 1158
P.O. Box 121158
Dallas, TX 75312-1158

Note
Medicare Members: Include the payment slip in the envelope with payment. If you do not have the slip, include the name of the policy holder and the policy number on the check.

Individual/Family Plan Members: Include the payment slip in the envelope with payment. If you do not have the slip, include the name of the policy holder and policy number on the check. If you are making your first month’s payment (or binder payment), also include the name of applicant, application ID and date of birth on your check.