Contact Florida Blue
Florida Blue members
Call 1-800-FLA-BLUE or the number on the back of your member ID card to speak with a representative.
Not a Florida Blue member?
Call 1-877-465-1125 now to speak with a Florida Blue agent.
Contact Florida Blue
Florida Blue members
Call today to speak with a representative.
Not a Florida Blue member?
Speak with a dedicated Florida Blue agent today.
Members
Individuals and families
Call 1-800-FLA-BLUE (352-2583)
TTY/TDD: 1-800-955-8770
Mon – Fri: 8 a.m. to 6 p.m. ET.
Medicare
Call 1-800-926-6565
TTY/TDD: 1-800-955-8770
October 1 – March 31, Seven days a week: 8 a.m. to 8 p.m. local time, except for major holidays.
April 1 – September 30, Mon – Fri: 8 a.m. to 8 p.m. local time, except for major holidays.
Others
Employers & benefit administrators
Agent contact
center
Call 1-800-267-3156
TTY/TDD: 1-800-955-8770
Mon – Thurs: 9 a.m. to 5 p.m. ET.
Fri: 9 a.m. to 6 p.m. ET
Physicians &
providers
Florida Blue Centers
Media inquiries
Florida Blue Foundation
Talk to an agent
Individual and family plans
Medicare plans
Group plans
24-hour member self-service
For coverage approval status, copies of forms and more, sign in to your account, download the Florida Blue app, or call our digital assistant at 1-800-352-2583 anytime.
To make a payment by mail
Individual Health and Dental Affordable Care Act1
Florida Blue
P.O. Box 660879
Dallas, TX 75266-0879
Individual Health and Dental Plans1
Florida Blue
P.O. Box 660295
Dallas, TX 75266-0925
Life Insurance for Individual1or Employer Groups
Florida Combined Life Insurance Company
P.O. Box 45132
Jacksonville, FL 32232
Pre-paid Dental Insurance for Individuals1 or Employer Groups
Florida Combined Life Insurance Company
P.O. Box 211778
Kansas City, MO 64121-1778
Florida Combined Life Insurance Company
P.O. Box 211778
Kansas City, MO 64121-1778
Medicare Plans2
Florida Blue Medicare
Plan Payments
P.O. Box 660289
Dallas, TX 75266-0289
Florida Blue Medicare
Plan Payments
P.O. Box 660289
Dallas, TX 75266-0289
Ancillary PPO Dental or Vision Insurance for Employer Groups
Florida Blue Group Ancillary
Dept. 1158
P.O. Box 121158
Dallas, TX 75321-1158
1Individual/Family Plan Members
Include the payment slip in the envelope with payment. If you do not have the slip, include the name of the policy holder and policy number on the check. If you are making your first month's payment (or binder payment), also include the name of applicant, application ID, and date of birth on your check.
2Medicare Members
Include the payment slip in the envelope with payment. If you do not have the slip, include the name of the policy holder and policy number on the check.
Mail (non-payments)
Medicare
Florida Blue Medicare Mail
P. O. Box 45296
Jacksonville, FL 32232-5296
Individual
Florida Blue
P. O. Box 1798
Jacksonville, FL 32231-0014
Report fraud and abuse
Contact the Florida Blue Special Investigation Unit at 1-800-678-8355.
FBC CONTACT 001 NF 082025