Contact Us

  Call Us


Members

Talk to an advocate
Mon – Thurs: 9 a.m. to 5 p.m. ET.
Fri: 9 a.m. to 6 p.m. ET

1-800-FLA-BLUE (352-2583)
TTY/TDD: 1-800-955-8770

Agent Contact Center

Talk to an advocate
Mon – Thurs: 9 a.m. to 5 p.m. ET.
Fri: 9 a.m. to 6 p.m. ET

1-800-FLA-BLUE (352-2583)
TTY/TDD: 1-800-955-8770

Florida Blue Centers

1-877-352-5837
TTY/TDD: 1-800-955-8771

Medicare Members

1-800-926-6565
TTY/TDD: 1-800-955-8770

Media Inquiries

1-904-905-7864

Employers & Benefit Administrators

TTY/TDD: 1-866-946-2583

  Sales Information


Individual and Family Plans

Call 1-877-465-1125 or

Get a Quote

Medicare Plans

Call 1-877-465-1125 or

Get a Quote

Group Sales

Call 1-800-955-2227

  Payments


Individual Health and Dental Affordable Care Act Plans (Effective after 1/1/14)

Florida Blue
P.O. Box 660879
Dallas, TX 75266-0879

Medicare Plans

Florida Blue Medicare
Plan Payments
P.O. Box 660289
Dallas, TX 75266-0289

Individual Health and Dental Plans (Effective before 1/1/14)

Florida Blue
P.O. Box 660295
Dallas, TX 75266-0925

Pre-paid Dental Insurance for Individuals or
Employer Groups

Florida Combined Life Insurance Company
P.O. Box 211778
Kansas City, MO 64121-1778

Life Insurance for Individual or Employer Groups

Florida Combined Life Insurance Company
P.O. Box 45132
Jacksonville, FL 32232

Ancillary PPO Dental or Vision Insurance for
Employer Groups

Florida Blue Group Ancillary
Dept. 1158
P.O. Box 121158
Dallas, TX 75321-1158

  Mail (non-payments)


Medicare

Florida Blue Medicare Mail
P. O. Box 45296
Jacksonville, FL 32232-5296

Individual

Florida Blue
P. O. Box 1798
Jacksonville, FL 32231-0014

  Report Fraud and Abuse

Contact the Florida BLue Special Investigation Unit at 1-800-678-8355.

Report Fraud and Abuse Online
Report Fraud and Abuse by Mail

  Note


Medicare Members:

Include the payment slip in the envelop with payment. If you do not have the slip, include the name of the policy holder and the policy number on the check.

Individual/Family Plan Members:

Include the payment slip in the envelope with payment. If you do not have the slip, include the name of the policy holder and policy number on the check. If you are making your first month's payment (or binder payment), also include the name of applicant, application ID and date of birth on your check.