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June 19, 2021

Florida Blue is supporting residents of Surfside and the South Florida community in several ways after last week’s heartbreaking building collapse.

“The Surfside community suffered an unimaginable tragedy on Thursday. As search and rescue efforts continue, our hearts go out to all of those impacted as they grapple with uncertainty and grief,” said Florida Blue President and CEO Pat Geraghty. “The impact of this tragedy has quickly spread across the South Florida community, and our Florida Blue family is here to offer support, counseling and resources to help during this difficult time.”

The assistance includes:

  • Partnering with New Directions Behavioral Health to activate its 24-hour emotional support helpline for Florida residents at no cost. Counselors who speak English and Spanish can help people who are experiencing stress, anxiety, trauma and grief. The phone number to the helpline is 833-848-1762. Florida Blue will keep the helpline available as long as needed.
  • Florida Blue Centers are staffed with community specialists who can help members of the community find resources for ongoing emotional support, help with housing and transportation needs, and other needs. Virtual support is available by calling the North Miami center at (786) 541-0602. Nearby Florida Blue Centers can be found here or by calling 877-352-5830.

The Florida Blue Foundation contributed $50,000 to Operation Helping Hands,a response and relief fund created by the United Way of Miami-Dade and the Miami Herald/el Nuevo Herald to help during crises, and $25,000 to Support Surfside, a community foundation relief fund. Donations will be used to help families impacted by the tragedy with their short- and long-term needs.

free bilingual emotional support at the 24-hour toll-free helpline 833-848-1762