What’s new at floridablue.com?

Posted on Dec 7th 2012 by John Padgett

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It’s December and that means that the holidays are upon us and the year is almost over.  For most of us, this means tax season is right around the corner. Whether you do your taxes early or wait until the last minute, there are some new changes to the Claims & Statements area when you log in at floridablue.com that should make you very happy. First, you’ll notice that the look and feel of the claims detail page has changed and should make it easier to find what you’re looking for.  Now you’ll see details for each claim so that, at a glance, you’ll know how much the doctor, hospital or pharmacy billed to Florida Blue, the amount Florida Blue paid based on your benefits, and the balance you might owe. Note that if you paid the provider money at the time of your visit, you can deduct that amount from this balance. The second change is one that will especially help those who do their own taxes or have someone else prepare them – and yes, that pretty much covers everybody.  You’ve always been able to create a customized PDF of your monthly health statement. Now, you can export this data into a spreadsheet. This is incredibly helpful because it gives you control over how to organize your data, and will easily load into a tax preparation program. Have a Health Savings Account (HSA)? You can sort your data and account for those expenses paid from your HSA.  Spreadsheets make it easier to manage large sets of data and I can’t think of a better use for this than member claims data. If you have questions about these new features, feel free to stop by one of your Florida Blue Centers and we can go over the changes with you in person. I hope you enjoy the changes as much as I do and I look forward to your comments. Until next time…  

Filed under: Education  

John Padgett

John Padgett is the Center Director for the Florida Blue Center in Tallahassee. John has a passion for resolving member issues and increasing customer satisfaction. He loves the culture and people in his adopted home town of Tallahassee and sits on the board of directors for the Tallahassee Chamber of Commerce. John is currently attending online classes at Florida State College and has plans to transfer to Florida State University in the near future. John enjoys gadgets of all kinds including home theater, video games, and all things Apple. He also enjoys reading about leadership and politics, and anything related to Steve Jobs. John has been married to his wife Amanda for almost 5 years and they have a 4 year old Samoyed named Magnus. He enjoys keeping up with social media so feel free to follow him on Twitter or join him at LinkedIn.

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