Make Technology Your Partner in Health

Posted on Apr 10th 2018 by Florida Blue

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When was the last time you logged into your member account, searched for a doctor online or Googled a disease? Today? A week ago? Or maybe, never?

If you’re a tech novice who prefers pen and paper to emails and texts, this article has tips and tricks to help you use your member account and get the most out of your Medicare health plan. And if you are a pro who eats, sleeps and breathes with your phone or tablet, we have a list of cool health programs and apps you can try.

Your Florida Blue Member Account

At, you can log in to your member account any time to review your health claims, find doctors, hospitals and pharmacies in your network, compare prices of different drugs and more.

Make sure you log in first. Finding doctors in your plan’s network is easier if you are logged in because the directory knows your plan and only shows you doctors in your network. Your costs may be lower if you see a doctor in your network. Here’s how you do it:

  • Go to
  • Just enter your user name and password in the blue “Member Login” box
  • If you don’t have an account, just click on the “New? Create an Account” section in the blue member login box.
  • Once you are logged in there is a lot you can do! Follow the other steps in this article to get started.

If you have a premium payment, you can pay it while you are logged in

  • Click on “Pay Bill”
  • Then select “Pay Now”

You also can pick a new primary care doctor (PCP) any time you want.

  • Click on “My Account” (it’s a green box on the top right of the screen)
  • Then scroll down and select “My Providers”
  • Click “View/Change” to pick a new doctor. (You can also click on the blue “Find a Doctor” box to look for doctors in your network, too).

Want to know how much a surgery or X-ray is going to cost you out of pocket? What about a new prescription? You can estimate your costs right on our member site.

  • Click on “Tools”
  • Then select “Compare Medicare Costs” or “Compare Drug Costs”
  • A box will come up on the screen with terms for the tool. Click “Accept”
  • Follow the instructions on the page to find your provider and compare your costs

You can also access any authorization forms you might need online, such as a form you need to allow a loved one to have access to your health information.

  • Click on “Tools”
  • Look under “Additional Items” on the right side of the page and click on “Forms”

Need to change the color on your screen to see better?

Click on the word “Accessibility” in the top right corner of your screen on the Florida Blue website. This will let you change the color scheme for the whole page.

Having a hard time reading the words on your screen?

You can zoom in on any website to make the screen easier to read. Just follow the instructions for your web browser.

Internet Explorer

Click on the Tools icon in the very top right corner of your web browser. (It looks like a little gear). A dropdown menu will open. Select “Zoom” and zoom in until the screen looks how you want it.

Google Chrome

  • On a PC: Click on the icon that looks like three vertical dots in the top right corner of the web browser. A dropdown menu will open. Select “Zoom” and zoom in until the text is the size you want.
  • On a Mac: Select “View” in the toolbar along the top of your screen. A dropdown menu will open. Select “Zoom In” and keep zooming until the text is the size you want.


Select “View” in the toolbar along the top of your screen. A dropdown menu will open. Select “Zoom In” and keep zooming until the text is the size you want.

Need help because of a disability? We are here for you. Just email us at TTY users, please call 1-800-955-8770.

¿Habla Español? Si hablas español, puedes ver tu cuenta de miembro y todo el contenido en nuestra página de Internet en español en cualquier momento. Haz clic en Español en la parte derecha de arriba de la pantalla. Siempre que desees podrás volver a la página en inglés. Solo sigue los mismos pasos: Haz clic en English para volver a la página en inglés.

Smartphone, tablet and device tips

When it comes to your health, the question is no longer “Is there an app for that?” In 2018, you can choose from a multitude of free apps and health tracking devices.

  • Your phone’s Health app

Whether you use an iPhone or Android, your phone likely has a preprogrammed health app. You can use it to count your steps you walk every day, keep track of your sleep patterns and more. Where to get it: If it is not on your phone already, search “Health” in the Apple App Store or Google Play Store. Price: Free.

  • Fitbit

The Fitbit is a wearable health device that is well known for being able to track your activity and weight. But did you also know you can use a Fitbit to monitor your blood pressure? Where to get it: Retailers like Amazon, Walmart, Target and more. Price: Prices vary depending on the model.

Filed under: Medicare News  

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