Using Your New Medicare Card

Posted on Feb 10th 2019 by Anne Ebright

As we shared on our Florida Blue blog last November, you may soon receive a new red, white and blue Medicare card. Medicare wants to help keep your information more secure and help protect your identity. Between April 2018 and April 2019, Medicare will remove Social Security numbers from Medicare cards as [...]

What is an Advance Directive?

Posted on Jan 28th 2019 by Anne Ebright

What if something happens where you can’t make decisions about your medical care? Do your family and loved ones know your wishes? It’s a topic everyone thinks about, but many avoid doing something about. You may think end-of-life planning is just for older adults, or for those living with an ongoing health condition. The [...]

You deserve high quality service and care you can trust. We're here to help make sure that happens. To do this, we review requests for certain medical and pharmacy services. You may have heard this process referred to as making “Coverage Decisions.” We call medical requests “Organizational De [...]

If you became incapacitated and could not make decisions about your medical care, would your loved ones know what to do?  Florida Blue is proud to support the state’s initiative to educate Floridians of all ages on the need for health care advance directives. You have probably heard stories about the heartbreaking conflicts and challenges that arise among family member [...]

Support for Caregivers

Posted on Jan 8th 2019 by Florida Blue

Taking full-time care of a loved is an important job, and it can be a very rewarding one, too. But the around-the-clock rigors of being a caregiver can sometimes leave you feeling exhausted, lonely and even sad. You may not have people in your life who understand the daily challenges you face or who you can talk to candidly. A support group for caregivers [...]

Help after Hurricane Michael

Posted on Jan 4th 2019 by Florida Blue

With FedEx operating at 20 percent capacity in Panama City in the weeks after Hurricane Michael, it didn’t look like the CPAP machine from CareCentrix was going to make it to the Medicare member who needed it. [...]

Not Getting Enough Sleep?

Posted on Jan 4th 2019 by Florida Blue

Nothing beats the feeling of your head sinking into a soft pillow as you drift off into dreamland. And there isn’t much worse than tossing and turning all night trying to fall asleep. As we age, falling asleep and staying asleep can start to become an even bigger challenge. According to the National Sleep Foundation, 44 percent of older adults exper [...]

If you sometimes struggle to make it to the bathroom in time or have accidents, you aren’t alone. Almost half of all older adults experience some form of incontinence. Even though incontinence is a common problem, that doesn’t make it any easier for the people living with it. Contrary to what you might think, incontinence isn’t always a result of aging. But, older adults are more likely [...]

Ever get a call from someone saying they are reaching out “on behalf of Florida Blue?” With so many phone scams targeting older adults, you might not be sure if you can trust the caller. That’s why we want to share some of our partners that may call you from time to time on our behalf. We partner with several health companies to help make it easier for our BlueMedicare members to get se [...]

Similar to how you use stars to rate a restaurant or hotel, CMS uses a five-star quality rating system to measure the experience people with Medicare have with their health plans and health care system. Every year, the government reviews all the Medicare plans in the country. They look at things like member satisfaction, customer service and patient safety. Then, they give each plan a r [...]

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